What is cost per acquisition (CPA)?

Prepare for the WGU MKTG 6040 D381 E-Commerce and Marketing Analytics Exam. Use flashcards and multiple choice questions with hints and explanations. Ensure your success on this crucial exam!

Multiple Choice

What is cost per acquisition (CPA)?

Explanation:
Cost per acquisition focuses on how much you spend to obtain a customer or a defined action. It is calculated by dividing total ad spend by the number of conversions, giving the average cost per conversion. This helps you gauge campaign efficiency and compare performance across channels, since it ties spending directly to the outcome you care about (purchases, signups, or leads). It’s different from total ad spend (that’s the overall amount spent, not per conversion), revenue per conversion (that measures income, not cost), or the number of conversions (a volume metric, not cost). It’s also distinct from metrics like CPC or CPM, which look at cost per click or per impression rather than cost per conversion.

Cost per acquisition focuses on how much you spend to obtain a customer or a defined action. It is calculated by dividing total ad spend by the number of conversions, giving the average cost per conversion. This helps you gauge campaign efficiency and compare performance across channels, since it ties spending directly to the outcome you care about (purchases, signups, or leads). It’s different from total ad spend (that’s the overall amount spent, not per conversion), revenue per conversion (that measures income, not cost), or the number of conversions (a volume metric, not cost). It’s also distinct from metrics like CPC or CPM, which look at cost per click or per impression rather than cost per conversion.

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